About us

Housing Matters provides free, specialist advice, support and advocacy for people in housing and financial crisis in and around Bristol.

We believe housing is a human right. And we fight tirelessly for everyone to have a safe and secure home.

Our housing advice is there for those who need on-the-spot guidance. For more complex casework, we offer holistic support and advocacy spanning weeks, months – even years.

We are dedicated and persistent. Doing everything we can to work with clients for as long as it takes to find long lasting solutions to their housing issues.

We care deeply about each case and go beyond simply giving advice. Often our clients are in emotional distress and facing issues outside of housing. They feel powerless, isolated and ignored. We take the time to listen, direct them to the services and support they need, and empower them to act. 

We amplify our clients' voices; influencing housing policy by making sure local needs are heard at city-wide events and forums.

We form strong partnerships with local organisations to extend our reach and make an even greater impact.

We empower people to fight for the home they deserve. Because when it comes to building a better life – Housing Matters